There are a few reasons as to why your account may appear as inactive on the app.
You have not completed or passed all of our onboarding steps
You have a profile photo or bio that is not a true likeness or professional, is not of you, or is blank.
The system detected that you have become unresponsive to organiser requests.
You cancelled a confirmed visit at short notice. You can read more on our cancellation policy here.
If your account is inactive and you’d like to discuss this, just send us an email at; support@companiions.com