We sincerely apologise for this inconvenience and this is not standard practice at companiions. For the quickest way to locate a last-minute replacement, initiate a fresh search through the app and get in touch with Companions who meet your criteria.
Alternatively, you can reach out to our customer success team to assist you in finding a suitable companion based on your preferences.
You can contact us via phone on 020 0425 7328 or through email at support@companiions.com