At the end of each visit, you’ll be prompted to leave a review of your experience with the Companion.

You’ll be asked whether you’d recommend or use the Companion again via:

A ‘thumbs up’ or a ‘thumbs down’

An optional comment box

The Companion will be reviewing and rating you in the same way. It’s a system that encourages the best behaviour on both sides and will ensure that both Companions and visit organisers get the best experience possible.

Your review is then visible to other visit organisers on the app who may wish to book the same Companion.